How to order
Q: How can I place an order on Casae?
Explore our product categories and choose the item you want to purchase. Select the desired quantity and add it to your cart. When you’re ready, go to your cart and click on “Checkout.” Enter your shipping details and choose your preferred payment method to complete the purchase.
Q: Which payment options are available?
We offer multiple payment methods including credit cards, debit cards, net banking, UPI, digital wallets, and cash on delivery. All available options will be shown at the checkout page.
Q: How can I track my order?
After placing your order, you will receive a tracking link via email or SMS. You can use this link to monitor your shipment status. Alternatively, you can log into your Casae account and check the “My Orders” section for updates.
Q: Is it possible to cancel or modify my order?
Yes, changes or cancellations can be requested within a limited time after placing the order. Please contact our support team immediately. Once the order is processed or shipped, modifications may no longer be possible.
Q: Will I get order confirmation and invoice details?
Yes, you will receive an order confirmation email with complete details right after placing your order. An invoice will be shared once your order is processed.
Q: What is the delivery time for orders?
Delivery timelines depend on your location and shipping method. Typically, orders are delivered within 3–7 business days. You will receive regular updates along with tracking information to stay informed about your order status.